
Manuscript by Suzie
Empathy Editing is excellent — very high-quality feedback, and Kyla took the time to understand the motivation and vision of the story. She critically appraised my work and provided very valuable constructive changes.

I've supported authors through every step of the publishing process, from disorganised notes to a physical book on a shelf. With experience across self-publishing and traditional publishing, I can guide even brand-new authors through the journey.

I've helped local and international organisations communicate clearly and accurately with stakeholders and clients. With my experience editing marketing, educational and government documents to be read by a range of ages and circumstances, you know I've got what it takes to get your message clearly and effectively to the right people.
Below are some of the publicly published projects I've worked on.
Edited 15 textbooks and teacher guides for years 1–9 across Design & Technology, Arts & Culture, Physical Education, Business Studies, English and Health subjects (2022–2025) for the Solomon Islands Ministry of Education and Human Resources Development.
Edited and typeset The Abundance of God’s Love (2024), written by Fotina Mugane.
Edited and typeset Walking in Wills’ Shoes (2020), written by David Hillan and Yvonne Hill.
Edited and typeset Zen and the Art of Art: Foundations (2019), written by Jacqueline Hill.
Edited academic and creative entries accepted into The University of Queensland’s Jacaranda journal (2018).
Proofread Discovering Aslan: High King Above All Kings In Narnia edition 2 (2017), written by Dr Geoff Waugh.
Wrote a short memoir piece and a nonfiction article published in the anthology Kindling III (2016) as Kyla Bagnall.
Proofread and fact-checked Not Just Black and White (2015) by Lesley Williams and Tammy Williams.
Assisted editor for Mister Cassowary (2015) by Samantha Wheeler.
Wrote a nonfiction article published in the anthology Kindle II (2015) as Kyla Bagnall.
Portfolio samples and details of unpublished works are available on request.
Unpublished projects I've worked on include memoirs, family histories and fictional retellings of experiences involving mental illness, cancer, drug usage, child abuse, racism, sexism, domestic violence and immigration.

Empathy Editing is excellent — very high-quality feedback, and Kyla took the time to understand the motivation and vision of the story. She critically appraised my work and provided very valuable constructive changes.

The effort you put into understanding a story through a cultural lens not your own was outstanding. The way you were able to fill in the gaps with innate intuition made it so much easier for me. Having to explain all the nuances would have increased, rather than decreased, the work, which is the intention when getting an editor on board. Many times, when I was stuck, you were able to find a way forward to model for me how to navigate mental blocks!

Working with Kyla was a real pleasure. She is very knowledgeable, pleasant and easy to deal with. She was always quick to respond and worked efficiently. Her thoughtful advice about composition, sequencing and language were all valued. I am more than happy with the outcome. Testament to the quality of her work is the fact that well over a thousand copies have already been sold.

Thank you Kyla Jo, the work you have done looks marvellous, rich and detailed with clear explanations. I can see why writers need editors!
Bachelor of Creative Industries (Creative and Professional Writing) from Queensland University of Technology (2016)
In-house publishing internship with the University of Queensland Press (2015)
The publishing process, IPEd workshop with Dr Linda Nix in 2026
Audio editing with Tonia Grundy, IPEd webinar presented by Tonia Grundy in 2025
Invisible ink: Tales of a ghostwriter, IPEd webinar presented by Liam Pieper in 2025
Cultural sensitivity editing First Nations in Fiction, IPEd workshop with Angie Faye Martin in 2025
Typography: Ellen Lupton on “Design Better”, LinkedIn course presented by Design Better, completed in 2025
Learning how to increase learner engagement, LinkedIn course presented by Karl Kapp, completed in 2024
Learning metadata for book publishing, LinkedIn course presented by Joshua Tallent, completed in 2024
ChatGPT Revolution, IPEd webinar presented by Donna McGeorge in 2023
Defamation for editors, IPEd webinar presented by Arts Law in 2022
structural/substantive editing
copyediting
proofreading
academic reference editing
editing for plain English conventions
using style guides and style sheets
formatting simple and complex documents
typesetting print books
formatting ebooks
editing Australian, NZ (UK) and UK English
writing HTML and CSS code.
Microsoft Programs (Word, Excel, PowerPoint, Outlook) and add-ons such as PerfectIt
Adobe Programs (InDesign, Acrobat, Photoshop, Illustrator, Premiere Pro)
other programs, such as Affinity, IngramSpark, WordPress, Calibre, Sigil, Kajabi and LearnUpon.
vetted, professional member of the Institute of Professional Editors.